The True Impact of Building Your Own Back Office
Many staffing agency owners don’t have a full grasp on the total impact the cost of their back-office operations can have, both on their organization and on the bottom line. Having an in-house back-office team creates a cost center in your organization that you need to constantly maintain, regardless if business is good or bad. Unless your Agency leadership is well versed in accounting, insurance and finance, managing the performance of this team can prove to be frustrating (especially to the back-office team). Finally, the true cost of the back-office team is rarely calculated and accounted for when making key Staffing Pay & Bill rate negotiation decisions.
Execution is Mission Critical — Back-Office Support is Crucial
Execution is mission critical for staffing companies. Typically the deal is all but done when you find and secure an ideal candidate. However, many deals that were “in the bag” have been scuppered by poor back-office execution and communication.
No matter the size of your staffing agency, effective back-office support is essential to your success. Smaller companies often launch under the assumption that their back-office function will be just one of the many hats owners will wear while running the business. However, they quickly recognize it’s too challenging to efficiently run their operations and build their client and candidate lists. Revenue-generating tasks of Sales and Recruiting command owner attention at the expense of back-office execution.
As a result, staffing agencies of all sizes find themselves continually adding to their back-office team, particularly when expanding their book of business or adding a new revenue stream. These organizations can bring on an entire department of employees dedicated to managing a variety of tasks, including payroll support, human resources, onboarding, taxes, reporting, state and federal regulations, and compliance mandates. Many companies are forced to add to their internal staff in order to meet the executional demand of high sales success. In short, the ability to scale and grow is hampered by the internal costs and effort to support these employees on a long-term basis.
An Employer of Record Can Redefine Back-Office Efficiencies in Your Staffing Agency
One of the best ways to optimize back-office efficiency is to outsource your compliance and administrative function to an Employer of Record (EOR) provider. Outsourcing back-office to an EOR support professional eliminates waste while driving productivity and empowering you to stay focused on your agency’s core Recruiting and Sales competencies. An innovative EOR will provide customized and comprehensive back-office solutions that include:
- Employee onboarding
- Offer letters and SOWs
- Payroll and payroll funding
- Human resources support
- Unemployment claims processing
- Account receivables function
- Taxes and compliance management
- Profit reporting
- Full GL, professional, cyber and workers’ compensation
- Medical, dental, vision for employees
An outsourced EOR will perform and manage these tasks for your staffing company at a fraction of the cost of maintaining internal employees.
Headcount Management’s EOR Solutions Drive back-office Efficiencies and ROI
At Headcount Management, we know that no matter the size or scope of your business — overhead is overhead. Outsourcing back-office support to our team of professionals cuts unnecessary costs, eliminates administrative tasks, and keeps your business compliant at all times. Best of all, Headcount Management empowers our clients to maintain a laser-sharp focus on your core business competencies. Our customized back-office solutions offer:
- Trained and compliant administrators who are based in the U.S.
- A single point of contact for optimized efficiencies
- Seamless data integration to minimize business disruption
- 24/7 status reporting
Most importantly, our solutions scale up and down as needed with your business to ensure you only pay for the services you need.
Contact Headcount Management Today to Learn More
Want to hear more about our customized back-office solutions and staffing agency support services? Contact the Headcount team today to discuss your current needs and learn more about how we can help you eliminate overhead and maximize ROI throughout your administrative operations.
